Additional Information

Recalls and Reminders

This clinic offers a recall and reminder system for cervical screening, immunisations and repeat

blood tests. If you do not wish to be on the recall system, please inform the doctor or nurse at the

time of your treatment.

Your Privacy

This practice is committed to providing quality care and service. As part of this we have a policy to

protect your privacy that complies with privacy legislation.

Our Privacy Policy advises you:

• that we need your consent to collect information about you

• that you can request access to the information we hold about you

• that you may discuss any concerns you have about how we handle your information with your

doctor or the practice staff

• how you can obtain information about any possible breaches of privacy.

Please see our Privacy Policy document for full details. You are also welcome to ask your doctor

or see our reception staff if you would like more information about our privacy policy or how to

access information from your health record.

Your Satisfaction

Centrehealth aims to provide the highest quality care. We hope you are happy with the service

and trust you will bring any concerns, queries or problems to our attention. We would also

appreciate any suggestions you may have to offer.

Please feel free to discuss any matters of concern with our Practice Manager – Julian Butcher on

03 9576 5422.

Alternatively, you can contact the Office of the Health Service Commissioner, 570 Bourke Street

Melbourne 3001, phone 03 8601 5200 or toll free on 1800 136 066